DigiStay
DigiStay · Other
DigiStay is AI hotel management software that runs daily operations, guest messages, and pricing through automated agents for hotels, resorts, and hostels.
About DigiStay
What Is DigiStay
DigiStay is a hotel PMS (property management system) built around AI agents instead of menus and manual switches. It targets hotels, resorts, hostels, villas, homestays, and camps, and its core pitch is simple: the software doesn't just hand you tools, it acts on them.
The product places three agents on top of a standard hotel tech stack. An AI Copilot handles front desk and housekeeping workflows with real-time dashboards. An AI Receptionist answers guest queries on WhatsApp around the clock. An AI Revenue Manager watches demand and competitor rates, then pushes price changes to booking channels. Underneath, modules cover digital check-in, a channel manager for 150+ OTAs, a booking engine, payment collection, and Form C compliance for foreign guests.
The main limit is scope. DigiStay is an operational and revenue system, not a marketing suite, and the Starter plan caps properties at 15 rooms. Some capabilities, like the Revenue Management System and Form C, only arrive on the higher plans, and pricing isn't listed publicly, so you have to request a demo to get numbers.
Getting Started
- Book a demo through the official site and describe your property type and room count.
- Work with the onboarding team to migrate existing data from your current PMS, a process the company says takes 24 to 48 hours.
- Connect OTA channels so rates and inventory sync in real time.
- Configure check-in, billing, WhatsApp messaging, and the modules your plan includes.
- Let the AI agents take over day-to-day tasks, then review the business intelligence dashboard for decisions.
Product Information
A quick look at DigiStay's pricing, supported platforms, and performance.
Best for
The users, tasks, and scenarios where this tool fits best.
Users
- Independent hotel and homestay owners
- Front desk and operations teams
- Revenue managers at small chains
Tasks
- Answering guest messages on WhatsApp
- Syncing rates across booking sites
- Handling foreign guest paperwork
- Collecting direct bookings
Scenarios
- Running a busy front desk with a small team
- Managing pricing across many OTAs
- Scaling from one property to several
Key features
AI Copilot for Daily Operations
The Copilot automates front desk and housekeeping workflows, builds real-time operational dashboards, and assigns tasks to staff. It also raises predictive alerts before small issues turn into guest-facing problems. For a lean team, this replaces a lot of manual coordination during check-out rushes.
AI Receptionist on WhatsApp
The receptionist handles WhatsApp hotel communication and other channels 24/7, answering guest questions as they arrive. It handles booking confirmations, resolves routine queries, and sends personalized pre-arrival messages. Hotels that get most messages on WhatsApp can cut response times without adding night-shift staff.
AI Revenue Manager
This agent analyzes demand, trends, and booking patterns, then adjusts prices automatically. It tracks competitor rates and pushes updates to every connected OTA, and it reports on RevPAR and ADR. The full Revenue Management System tool is reserved for higher-tier plans.
Channel Manager for 150+ OTAs
DigiStay syncs room availability, rates, and inventory across more than 150 channels, including major booking platforms. The stated goal is zero double bookings and zero manual updates. It ships on the Connect plan, so independent properties on Starter won't have it.
Digital and Smart Check-In
Guests capture their details ahead of arrival through digital check-in, which shortens the desk interaction. Smart Check-In adds self-service and web check-in options on the Connect Advance plan and above. The result is a lighter arrival process when the lobby is busy.
Booking Engine and Payment Collection
A mobile-first hotel booking engine drives direct reservations and takes a 4% transaction charge on each one. Payments run through Razorpay integration, so online collection is handled in the same system as the folio. Direct bookings through Google carry a 10% charge instead.
Form C Compliance Automation
DigiStay generates and submits Form C paperwork for foreign guests automatically, which trims a recurring manual task at properties that host international travelers. The feature sits on the Connect Advance plan and above, not on entry tiers.
Pros and cons
Pros
- Three AI agents cover operations, guest messaging, and pricing in one system, so a small team isn't juggling separate tools.
- Channel manager supports 150+ OTAs, which targets the double-booking problem directly.
- WhatsApp is a first-class channel, matching how many hotels already talk to guests.
- Form C automation reduces compliance work for properties that host foreign guests regularly.
- Onboarding is quoted at 24 to 48 hours with no downtime, so you can run it alongside your current setup.
Cons
- Pricing isn't published, so you can't compare plans against competitors without a sales conversation.
- The Starter plan caps properties at 15 rooms and leaves out the channel manager and revenue tools.
- Core revenue features like the RMS tool and Form C sit only on the higher-tier plans.
- Transaction charges on bookings (4% direct, 10% via Google) add to the subscription cost.
Frequently asked questions
It works with hotels, resorts, hostels, villas, homestays, camps, and glamping sites. The AI adapts to property type and scale, and the company says it handles both a single boutique property and a chain of 50 or more hotels.
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