Finvi

Velosidy is Finvi's cloud platform for third-party collection agencies, built on Oracle Cloud Infrastructure. It's the collection agency software for teams that want AI in the daily workflow instead of a bolt-on tool. It puts AI into the daily workflow: scoring accounts, choosing channels, and suggesting the next action for each contact. Work queues route the right accounts to the right agent, and dashboards show performance by team and by client. Finvi reports a 40% lift in agent performance and a 125% increase in connection rates from its Best Time to Call feature. Treat those as vendor figures from customer deployments, not independent benchmarks.

Artiva HCx is the healthcare product, aimed at hospitals, health systems, RCM partners, and extended business offices. It's revenue cycle management software in the practical sense: it decides what the team works next. It standardizes how claims and patient balances move through the team, then flags the accounts most likely to resolve. Guardrails surface payer rules and documentation requirements at the moment of work, which is how it tries to prevent denials instead of cleaning them up later. Finvi says nearly 90% of clients report positive results within six months. The catch is integration: the platform only sees what your patient accounting system sends it.

Katabat serves banks, fintech lenders, and other first-party creditors. The focus is early-stage delinquency, where the goal is a payment arrangement rather than a charged-off account. It combines outreach campaigns, customer segmentation, and self-service payment options, so borrowers can resolve a balance without waiting on hold. For lenders, that means keeping more accounts in house and reserving agency placement for the cases that truly need it.

Simplicity Collect is the entry point for small businesses and startup agencies. It's debt collection software with the essentials in one place, priced for a team that can't carry an enterprise contract. It covers case import and export, unlimited clients, a consumer payment portal, a client portal, a report builder, bulk account actions, and skip tracing through LocateSmarter. The design is web based, so there's no server to maintain. It won't match the automation depth of Velosidy, and that gap is the reason it costs less.

The AI layer does three jobs across the product line. It scores accounts so teams know which ones deserve attention first. It segments consumers by behavior so outreach timing and channel fit the person. And it guides agents toward the next best action, which shortens the decision time on every call. The practical result is that a supervisor sets strategy once, and the queue applies it across the whole team instead of relying on each agent's judgment.

Debt collection runs on rules: contact frequency, required disclosures, state licensing, and healthcare privacy. Finvi builds those checks into workflows rather than leaving them to a policy manual. The system records what happened on an account and when, which gives compliance teams an audit trail when a consumer complaint arrives. This is the feature that matters most to regulated buyers, and it's also the hardest to evaluate in a demo.

Consumer portals let people see a balance, set up a plan, and pay by card or ACH without calling. Client portals give the organizations that placed the accounts a live view of recovery status, and some platforms let clients add accounts or run their own reports. Payments run inside the same system, so a promise to pay and the actual transaction sit in one record instead of two.