hellomybot.io
HelloMyBot · Voice & Language · Marketing
HelloMyBot is a French SaaS platform for building chatbots, voicebots, and callbots that share one dialog flow across web, messaging apps, and phone lines.
About hellomybot.io
What Is HelloMyBot
HelloMyBot is an omnichannel chatbot platform from Perpignan, France, and a conversational AI platform in the broad sense. Companies use it to build three kinds of agents in one place: chatbots for websites and messaging apps, voicebots for smart speakers, and callbots that answer or place phone calls. The same conversation logic can run on every channel, so a customer who starts on WhatsApp and later calls in meets the same bot.
The product was founded by Hubert and Xavier Fisselier and went through the Zendesk startup program at Station F in Paris. It picked up a French Tech award in 2019 and exhibited at CES 2020. Its strongest pitch was breadth: one dashboard for text, voice, and phone, plus connectors to CRM and ecommerce systems.
The limits matter more than the pitch today. HelloMyBot never published self-serve pricing, so every deal ran through sales. The public docs are thin, which makes independent evaluation hard. And as of October 2026, hellomybot.io redirects to an unrelated website, while the last public company update we could find dates from July 2023. Treat it as a platform to research rather than one to sign up for today.
Getting Started
- Contact the HelloMyBot team through the company's LinkedIn page or the email address listed on its old marketplace profiles, since the main website no longer loads.
- Describe the channel you need first, such as a web chat widget, a WhatsApp line, or an inbound phone number, and ask which plan covers it.
- Map the dialog: intents, fallback answers, and the handoff rule to a human agent.
- Connect the tools you already use, such as a CRM or a Shopify, Magento, or Prestashop store, so the bot can read orders and customer records.
- Test on a single channel before adding voice or outbound calling, then review the analytics dashboard and tune the flows.
Product Information
A quick look at hellomybot.io's pricing, supported platforms, and performance.
Best for
The users, tasks, and scenarios where this tool fits best.
Users
- Customer support teams handling repeated questions
- Sales teams running outbound campaigns
- Developers and agencies building bots for clients
Tasks
- Answering routine support questions across chat and phone
- Qualifying inbound leads before a human call
- Running outbound cold calling at volume
- Connecting a bot to store data
Scenarios
- A small business that wants one bot for its website and Facebook page
- A contact center that needs French-language voice automation
- A pilot before a larger deployment
Key features
One Dialog Flow Across Channels
The platform's main idea is that you design a conversation once and publish it to web chat, Facebook Messenger, WhatsApp Business, Telegram, Slack, Skype, and phone. Updates to intents and answers apply everywhere instead of being rebuilt per channel, so a chatbot for WhatsApp and Messenger ships from the same build as the web widget. For teams that support customers in several places, that removes a common source of inconsistent answers.
Voicebots and Callbots
Beyond text, HelloMyBot builds an AI voicebot for smart speakers and an AI callbot for inbound and outbound phone calls. The callbot side handles automatic dialing, opening scripts, and routing interested replies to a person. Voice work is harder than chat because callers interrupt and background noise breaks recognition, so budget time for tuning.
Hybrid Scripted and Generative AI Bots
The company describes its bots as hybrid: scripted flows for steps that must be exact, plus generative AI for open questions and free-form replies. That mix suits regulated or transactional conversations, where a purely generative bot can invent details. You keep control of the critical paths while the model handles the long tail.
Custom NLP and Dialog Management
You define intents and the responses behind them, then manage the dialog tree in a visual builder. Custom query understanding lets the bot catch phrasing specific to your business instead of relying only on generic training data. Fallback handling and human handoff are part of the same flow, which matters when a misunderstood question would otherwise end the conversation.
Analytics Dashboard
A dashboard tracks conversation volume, user behavior, and which intents succeed or fail. Those numbers tell you where to rewrite answers and where to add a human handoff. Without that feedback loop, a bot slowly drifts away from what customers actually ask.
CRM and Ecommerce Integrations
HelloMyBot connects to CRM systems and to ecommerce platforms including Shopify, Magento, and Prestashop. The bot can pull order status, product information, and customer records, then write results back. It also appeared in the Zendesk Marketplace, which fits teams already running Zendesk support.
Pros and cons
Pros
- Text, voice, and phone agents live in one platform, so you deal with a single vendor and a single dialog model.
- Channel coverage is broad, from web chat and Messenger to WhatsApp, Slack, and inbound phone lines.
- Ecommerce connectors for Shopify, Magento, and Prestashop cover order lookup without custom code.
- Hybrid scripted plus generative flows give you control over exact answers and flexibility elsewhere.
- The French team understands the European market, and French-language voice support was part of the original offer.
Cons
- No public pricing, so you can't estimate cost without a sales conversation.
- The official website now redirects to an unrelated site, and public updates stopped in 2023, which raises real continuity risk.
- Documentation is sparse, so technical evaluation depends on talking to the vendor.
- Voice and call automation need tuning and call recording review, which adds ongoing work that the marketing pages underplay.
Frequently asked questions
HelloMyBot builds conversational agents for customer service, lead generation, and sales. You can run a chatbot on a website or messaging app, a voicebot on a smart speaker, and a callbot on a phone line from one account.
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