MyItura Health
MyItura · Voice & Language · Video · AI Assistant
MyItura Health is a Nigerian digital health app for home lab tests, online doctor consultations, AI health guidance from Itura, and prescription medication delivery.

About MyItura Health
What Is MyItura Health
MyItura Health is a digital health platform built for Nigeria. Lab testing, doctor consultations, AI health guidance and pharmacy orders all sit behind one login. You book a test and a certified phlebotomist comes to your address for the sample. You book a consultation and a licensed doctor shows up in a chat or video call inside the app. That mix of services is what separates it from the telehealth Nigeria already had, most of which stopped at video calls.
The AI layer is Itura, a chat assistant that answers health questions and walks you through a symptom assessment. Itura doesn't diagnose. Every diagnosis on the platform comes from a doctor, and the chat carries a visible disclaimer saying so. That line matters in a market where people often self-treat because a clinic visit costs a full day and a fare.
Costs split by service. Lab tests are priced per package, from roughly ₦7,000 to ₦58,750 at the time of writing. Doctor consultations need a daily, monthly or yearly subscription. Itura gives guests 8 free messages, then unlimited chat once you log in.
Getting Started
- Create an account at myitura.com or in the MyItura app for iOS and Android.
- Book a home lab test. Pick a package such as fitness check, sexual wellbeing, pre-employment checks or pre-marital screening, then set a pickup time and address.
- Pay for the test and wait for the phlebotomist. The sample goes to a partner lab, and the result is uploaded to your account when it's ready.
- Book a doctor. Choose chat, audio or video, pick a slot, and take the call in the app. You need an active subscription for this step.
- Upload a prescription to order medication, or open Itura for a quick question before you decide whether a doctor is needed.
Product Information
A quick look at MyItura Health's pricing, supported platforms, and performance.
Best for
The users, tasks, and scenarios where this tool fits best.
Users
- Busy professionals in Lagos, Abuja and other cities
- People managing a long-term condition
- HR teams and employers
Tasks
- Booking a blood test without visiting a lab
- Getting a prescription filled
- Checking a symptom before deciding on care
- Screening before a wedding or a new job
Scenarios
- Living far from a diagnostic centre
- Limited mobility or caring for someone who can't travel easily
- Spreading a health bill over time
Key features
Itura AI Health Assistant
Itura is the chat assistant at the front of the app. It takes a symptom description, asks follow-up questions, and returns general guidance in seconds. The assistant is built for triage rather than treatment. It flags safety concerns and tells you when to see a doctor, and it never issues a diagnosis. Guests get 8 free messages, and logged-in users get unlimited chat.
At-Home Sample Collection
You order a test, choose a time window and an address, and a certified phlebotomist comes to collect the sample. Results are uploaded to your MyItura account rather than handed over in person. For anyone who has spent a morning in a Nigerian hospital queue for a malaria test, the appeal is obvious.
Chat and Video Doctor Consultations
Consultations run on text chat, audio call or video call inside the app, and the company says calls are end to end encrypted. You pick a slot, and the appointment is confirmed through the app. A subscription is required, which makes the economics closer to a membership than a per-visit fee.
Medication Delivery
Upload a prescription and the platform fills it through partner pharmacies, then delivers to your address. The medication catalogue is visible on the site with prices per pack. Refills for regular prescriptions are the obvious use case, since the upload step only needs to happen once per prescription.
Test Packages and Screening Bundles
Tests are sold as packages rather than single line items. Current bundles cover fitness checks, sexual wellbeing, pre-employment checks and pre-marital screening, with individual tests available on request. Packages make the decision simpler for people who don't know which markers to order, and they make bulk ordering practical for employers.
MediLoan Health Credit
MediLoan is a credit line for healthcare, repaid in instalments. It's a separate product on a separate subdomain, aimed at patients who need care now and can't cover the full cost in one payment. Treat it as a loan, not a discount: you should check the terms before you apply.
Pros and cons
Pros
- One account covers tests, doctors, AI questions and medication, which removes the usual juggling of four providers.
- Home sample collection saves a trip and a queue, and it's the feature users mention most in the testimonials on the site.
- Itura gives a fast first read on a symptom at no cost, and it's explicit that it doesn't diagnose.
- Doctor consultations happen in the app over chat, audio or video, so there's no separate conferencing tool to install.
- MediLoan lets you split a health bill into instalments when cash flow is the blocker.
Cons
- Coverage depends on partner labs and pharmacies near your address, so home collection isn't guaranteed everywhere in Nigeria.
- Doctor consultations sit behind a subscription, which is a poor fit if you see a doctor once or twice a year.
- There's no published API or integration path, so employers and clinics can't plug MyItura into their own systems.
- The platform publishes no fixed turnaround time for lab results, which makes planning around a test harder than it should be.
Frequently asked questions
Partly. Creating an account and chatting with Itura after login costs nothing, and guests get 8 free messages. Lab tests, doctor consultations and medication are paid services. Consultations require a daily, monthly or yearly subscription.
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