Nova Echo AI
Nova Echo AI Inc. · Marketing · Business · Chatbot
Nova Echo AI runs AI voice employees that answer and place phone calls for sales, support, and appointment setting in 35 languages. Plans start at $99/mo plus per-minute usage.
About Nova Echo AI
What Is Nova Echo AI
Nova Echo AI is a voice AI platform for businesses that live on the phone. You build an agent it calls an Echo, give it a script and a voice, and point a phone number at it. From then on the Echo answers inbound calls, dials outbound leads, books appointments, transfers live callers to a human, and writes a transcript and summary for every conversation. A CRM comes with the account, so call records and contact data sit in the same place as the agent.
The company started selling conversational voice employees in 2023, early enough that it leans on that history in its marketing. What it actually sells is staffing relief. Each AI phone employee takes concurrent calls without a queue, works nights and weekends, and doesn't need a script read off a card. Nova Echo quotes sub 1500ms response latency on calls, which is the difference between a pause that feels natural and one that makes people hang up.
Two things set the ceiling on fit. There's no free plan, so testing costs $99 at minimum, and usage is metered per minute on top of the subscription. The agent also won't configure itself: someone has to write the prompt, set the guardrails, and test real calls before it goes live. Businesses without a person to own that work tend to get a generic-sounding bot.
Getting Started
- Book a demo through novaecho.ai and take the instant sample call. It gives you a feel for latency and voice quality before you pay anything.
- Pick a plan in the dashboard. Light at $99/mo covers one user, Super at $333/mo covers three, and Hyper at $1,299/mo removes the user cap.
- Describe your business and the job the Echo should do: greeting, qualifying questions, pricing rules, when to transfer, when to book. Add your knowledge base and pick a voice.
- Test on your own number. Call it from a cell, try to break it, then adjust the prompt and guardrails until the answers hold up.
- Connect a phone number and your CRM, then switch it live on one line or one campaign before routing everything through it.
Product Information
A quick look at Nova Echo AI's pricing, supported platforms, and performance.
Best for
The users, tasks, and scenarios where this tool fits best.
Users
- Owners of small service businesses
- Sales teams chasing speed to lead
- Agencies and resellers
Tasks
- Answering overflow and after hours calls
- Calling fresh leads the moment they arrive
- Re-engaging an old lead list
- Rescheduling and reminder calls
Scenarios
- A one person shop where the owner is under a car or on a roof
- A clinic or practice with a full front desk
- Launching a voice AI service line inside an agency
Key features
Conversational Voice Agents
An AI voice agent holds a two way conversation rather than walking a phone tree. It listens, handles interruptions, answers follow up questions, and keeps the thread of the call. Nova Echo builds three agent types: an inbound receptionist, a speed to lead caller that dials new leads and transfers hot ones, and a campaign caller for larger lists. The voice is selectable, and the personality traits are editable, so the same engine can sound like a friendly front desk or a direct sales rep.
Inbound Reception and Booking
The receptionist agent greets callers, answers questions from your knowledge base, collects form style details, and books appointments into the calendar you connect. Branching conversation logic covers the usual detours: someone asking for hours, someone asking for a person, someone calling about a bill. When a request falls outside its scope, it transfers the call to a human instead of improvising.
Outbound Campaigns and Speed to Lead
Outbound is where AI cold calling earns its keep for sales teams. You upload an opt-in list or trigger a call from a CRM event, and the agent dials, delivers a pitch, qualifies on your criteria, then either books a meeting or transfers the call live. Nova Echo says an Echo can place thousands of calls a day, and concurrent calling means a list doesn't sit in a queue overnight.
CRM, Transfers, and Follow Up
Every account includes a CRM, so contacts, call history, transcripts, and recordings live in one place. Calls can be transferred to a person or routed to a department, and the agent can trigger SMS or email follow ups after a booking or a quote. If you already run a CRM, syncing call data and pushing new leads into a campaign is handled through integrations rather than manual exports.
Analytics and Guardrails
The dashboard tracks call volume, outcomes, transfer rates, and conversion, with recordings you can review line by line. Guardrails let you restrict what the agent may say, which matters in regulated industries where a wrong promise is expensive. Reviewing a handful of calls a week is the cheapest way to keep quality from drifting as your offer changes.
Language Coverage and Voice Control
Echoes speak 35 languages, and the language can follow the caller rather than your staff roster. For a business serving multilingual customers, that removes the usual tradeoff between coverage and headcount. Voice tone and speaking speed are adjustable, so an urgent collections call and a friendly booking reminder don't have to sound the same.
Pros and cons
Pros
- Unlimited concurrent calls on every plan, so a spike in inbound volume doesn't turn into hold music.
- A CRM is included, which removes a separate subscription and a sync project for smaller teams.
- Per-minute rates drop as you move up: $0.25 inbound on Light, $0.20 on Super, $0.18 on Hyper.
- 35 languages on one agent means one setup covers customers who don't speak English.
- White glove onboarding on Super and Hyper, plus a done-for-you build option if nobody in house wants to write prompts.
Cons
- No free plan or self serve trial. The cheapest way to test is a $99 month, and minutes are billed separately.
- Usage adds up fast on a busy line. At $0.25/min inbound, 2,000 minutes is another $500 on top of the subscription.
- The Light plan allows one user, so a team of three jumps from $99 to $333 even before call volume is considered.
- Public API documentation is still listed as in development, which makes custom integration work depend on support rather than self serve docs.
Frequently asked questions
It answers and places phone calls with an AI agent that can talk, qualify, book appointments, and transfer to a human. Most customers use it as an AI receptionist, a speed to lead caller, or both.
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