TaxTim SA

TaxTim SA

TaxTim (Pty) Ltd · Business

TaxTim SA is an AI guided tax assistant that helps South African taxpayers prepare and submit SARS returns online, with plain language questions, refund checks and expert backup.

Interface preview of TaxTim SA

About TaxTim SA

What Is TaxTim SA

TaxTim SA is an online tax filing service built for South African individual taxpayers. It replaces the dense forms inside SARS eFiling with a chat style interview: you answer questions in everyday language, the system works out which income types and deductions apply, then it prepares and submits the return for you.

The company started in 2011 after co-founder Evan struggled through his first eFiling return and asked his friend Marc, a chartered accountant, for help. That conversation became the product idea: a digital version of a tax practitioner that anyone could consult. TaxTim says more than 500,000 South African taxpayers have used the platform, and it now runs a mix of self service filing and a done for you service staffed by registered tax practitioners.

The limits are geographic and procedural. The platform is built for online tax filing South Africa residents do through SARS, so it does not cover other countries. TaxTim only handles South African tax, it needs a SARS tax number and eFiling profile to submit, and it charges per return rather than offering an unlimited subscription. For disputes that escalate into formal objections or SARS audits with legal exposure, the platform provides guidance and paid expert help rather than acting as your attorney.

Getting Started

  1. Create a free account at taxtim.com with your email address. Registration costs nothing and opens the dashboard, calculators and deadline reminders.
  2. Link your SARS eFiling profile or enter your tax number so TaxTim can pull in income data already held by SARS.
  3. Answer the guided questions about salary, allowances, medical costs, rental income or side work, and upload documents such as IRP5 or IT3(a) certificates when asked.
  4. Review the automated checks, pick self service or File For You, then submit to SARS and pay for the package your return needs.

Product Information

A quick look at TaxTim SA's pricing, supported platforms, and performance.

Free PlanYes
Paid PlansR215 - R895 per tax return
PlatformWeb browser (desktop and mobile)
DeveloperTaxTim (Pty) Ltd
CategoryBusiness
Release DateJul 2011
Latest UpdatedOct 2026
Website Visits725.8K
Website Global Rank71.8K
API AvailabilityNo

Best for

The users, tasks, and scenarios where this tool fits best.

Users

  • First time filers
  • Salaried employees with a single income source
  • Freelancers and commission earners

Tasks

  • Submitting the annual tax return South Africa requires
  • Finding missing tax deductions
  • Filing provisional tax

Scenarios

  • Your first job and first return
  • A return that grew complicated mid year
  • A SARS verification letter arrives

Key features

Plain Language Guided Return

The core interview asks one question at a time and explains unfamiliar terms in the same sentence. A salaried user can move from personal details to a submitted return without reading the Income Tax Act, and the wording changes with the answer you give, so a rental property question only appears when rental income is declared.

SARS eFiling Data Import

TaxTim connects to your eFiling profile and imports the third party data SARS already holds, including IRP5 certificates from employers and IT3(b) records from banks. This cuts manual typing and surfaces income you might have forgotten, such as interest from a savings account or a medical scheme certificate. You still confirm every imported figure before submission.

1,300+ Automated Checks

Before the return goes out, the system runs more than 1,300 checks against your answers. The checks look for common mistakes: deductions claimed without matching income, missing dependants, inconsistent medical credits and figures that differ from SARS data. Each flag comes with an explanation, so you can fix the issue or accept the risk with full knowledge of it.

TimAI Instant Answers

TimAI is the in app assistant that answers tax questions while you file. Ask why a field exists or what counts as a travel allowance, and it responds in plain language using the context of your return. It does not replace the human helpdesk, but it removes most of the waiting for basic questions.

File For You With Registered Practitioners

If you would rather not touch the return at all, the File For You service hands it to a registered tax practitioner. The practitioner completes the return, sends it to you to check, and submits to SARS once you approve. This matters for expats, people with foreign assets and anyone who has received a SARS letter they do not understand.

Package Matched to Return Complexity

TaxTim prices each return by the income types it contains instead of selling a single flat subscription. A simple salary return sits at the low end, while one with rental, capital gains and foreign employment moves up. The platform assigns the lowest package that fits, and you see the price before you pay.

Pros and cons

Pros

  • Filing costs a fraction of a traditional tax practitioner, with individual returns starting at R215 and expert support included in every package.
  • The question flow removes tax jargon, which makes it usable for someone filing alone for the first time.
  • Every package includes human helpdesk backup, and complex cases can escalate to a registered tax practitioner within 72 hours.
  • The package list covers more than salary returns, including provisional tax, company IRP6 filings and nil returns for dormant companies.

Cons

  • It only works for South African tax, so expats with obligations in two countries still need local advice elsewhere.
  • Pricing is per return and per entity, which adds up for a freelancer who also files for a company.
  • There is no public API, so accountants cannot push client data in from their own practice software.

Frequently asked questions

Individual returns run from R215 for a simple salary return to R895 for freelance, rental and foreign income. Provisional taxpayer returns cost R600, company provisional returns R649 and dormant company returns R699. Registration and the calculators are free.