WeClever
Cleversale Tecnologia e Comunicação · Marketing · Chatbot
WeClever is a conversational AI platform that puts a WhatsApp AI agent to work on sales and support, steering conversations, clearing objections, and handing off to humans when needed.
About WeClever
What Is WeClever
WeClever is a conversational intelligence platform built by the Brazilian company Cleversale Tecnologia e Comunicação. It connects to WhatsApp and other messaging channels through their APIs, then runs AI agents that carry a conversation from the first message toward a sale or a resolved support ticket.
The pitch isn't plain WhatsApp sales automation. WeClever sells the idea that an agent should read context, handle objections, and take action inside a company's own systems, rather than walk a customer down a fixed menu. Businesses use it to recover abandoned carts, qualify leads, and keep customers from churning, all while a human agent stays one click away for anything the AI can't close.
The main limit is fit. WeClever runs as a managed service, so there's no self-serve signup and no published price; you request a demo and the team configures the agents with you. Companies outside Brazil should also confirm language support and local compliance needs before committing.
Getting Started
- Request a demo on the WeClever site and describe your channel volume, goals, and the solution you need, whether that's sales, support, retention, or auditing.
- Work with the team to connect WhatsApp and any other channels through their APIs.
- Configure the AI agents around your brand voice, business rules, and the objections they should handle.
- Point the agents at your internal systems so they can look up data and take actions mid-conversation.
- Set up the monitoring dashboard to track conversion, satisfaction, and conversation quality, then tune the agents from the insights.
Product Information
A quick look at WeClever's pricing, supported platforms, and performance.
Best for
The users, tasks, and scenarios where this tool fits best.
Users
- Growth and sales teams chasing a conversion target
- Support teams with heavy WhatsApp volume
- Retail and ecommerce brands
- Companies scaling without adding headcount
Tasks
- WhatsApp lead qualification
- Abandoned cart recovery
- Handling objections
- Auditing conversations
Scenarios
- A store with a spike in messages after a campaign
- A financial services team worried about churn
- A brand that needs to sell more without hiring
Key features
Multimodal conversation intelligence
The agents read text, audio, and images natively. That matters on WhatsApp, where customers send voice notes and screenshots far more often than on a web chat, and the agent can act on them instead of asking the customer to retype everything.
Automatic contextual follow-up
WeClever sends follow-up messages at the right moment based on where the conversation stands, what the customer wants, and what's already happened. Follow-up is where a lot of WhatsApp sales are won or lost, so timing the message rather than blasting it is the point.
Direct system integration
Through APIs, the agents connect to a company's internal systems to look things up and take actions, like checking an order status or applying a discount, without handing the customer to a human for a lookup.
Proactive and reactive outreach
The platform runs both outbound campaigns and reactive replies. Outbound covers re-engagement and cart abandonment via bulk sends or click-to-WhatsApp buttons, while reactive covers whatever comes in.
Smooth handoff to human agents
When a conversation needs a person, it transfers with the full history attached. The customer doesn't repeat themselves, and the human agent picks up with the same context the AI had.
Active insights and monitoring
WeClever's team reviews conversations through a built-in analytics platform and turns the patterns into concrete adjustments. It's a managed analytics layer rather than a dashboard you're left to interpret alone.
Pros and cons
Pros
- Covers the whole WhatsApp sales and support journey, including recovery and follow-up, not just the first reply.
- Multimodal input means audio and image messages get handled instead of ignored.
- Human handoff carries context, so escalation doesn't restart the conversation.
- Compliance and security are built in, with LGPD alignment, encryption, and enterprise-grade controls.
- WeClever reports a 96% average satisfaction score and a 53% cut in operating costs for its clients.
Cons
- No self-serve signup or public pricing, so every deal goes through a demo and a sales conversation.
- Because it's a managed service, setup and tuning lean on the WeClever team, which slows teams that want to launch on their own.
- The published features center on WhatsApp, so teams needing many channels should confirm coverage before committing.
- Results depend on how well the agents are configured, so the outcomes touted on the site aren't automatic.
Frequently asked questions
WeClever runs AI agents that handle WhatsApp sales and support conversations, from qualifying leads and recovering carts to resolving tickets, with a handoff to human agents when needed.
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