America.gov
U.S. General Services Administration · AI Assistant · Chatbot · China AI
America.gov is a free government AI assistant that answers questions from 29,000 official federal, state, and local websites, and every answer links back to its source.
About America.gov
What Is America.gov
America.gov is a public website where you type a question the way you'd ask a person and get an answer drawn only from official sources, meaning federal, state, and local government pages. The service launched on September 29, 2026, and it pulls from roughly 29,000 federal, state, and local sites that used to require separate visits. Behind the answer box sits a model trained in-house by the government rather than a federal services chatbot licensed from a vendor.
The point is to skip the hunt. Instead of guessing which agency owns a topic and then reading through a site map, you describe your situation and get the steps, the documents to bring, and a link to the page that says so. That structure fits questions with a paper trail: renewing a passport, checking veterans benefits, understanding a tax notice, finding housing assistance near you.
The ceiling is worth knowing before you rely on it. America.gov answers questions and explains documents, but it doesn't submit anything on your behalf. Forms, applications, and renewals arrive in 2027. It also speaks English, Spanish, and French only, so a household that runs on another language still needs the agency sites directly.
Getting Started
- Open america.gov in any browser. There's nothing to install and no account to create.
- Type your question in the box, or tap the microphone icon and say it out loud. Include your state, your dates, and the specific benefit or document involved.
- Add a PDF if the question is about a form or a letter you received. America.gov strips personal information from the file before it sends anything.
- Read the answer and follow the source links if you need the agency's own wording. Step by step guidance lists what to bring and where to go.
- Leave feedback on the response. It's anonymous, and it feeds back into the next version of the answer.
Product Information
A quick look at America.gov's pricing, supported platforms, and performance.
Best for
The users, tasks, and scenarios where this tool fits best.
Users
- People who don't know which agency handles their problem
- Older adults and family caregivers
- Recent arrivals and multilingual households
Tasks
- Checking what documents a process requires
- Making sense of a notice you received
- Reporting suspected fraud
Scenarios
- A benefits question at 10pm when every office is closed
- A move to a new state
- A household comparing housing options
Key features
One question box across 29,000 government sites
The service replaces a government website search that used to mean visiting agency by agency. You ask once, and the answer can draw on federal, state, and local pages in the same response. That single entry point is the main reason people use it over a general search engine.
Answers that link to the original source
Every response cites the official pages it used, so you can check the wording yourself before acting on it. The links matter for anything with a deadline or a fee attached, where a paraphrase isn't good enough. It also makes the tool useful as a starting point rather than a final authority.
PDF uploads with automatic redaction
You can attach a government form or letter and ask questions about it. Personal information is removed before the file is sent, and an October 2026 update extended the check to names, street addresses, and Social Security numbers. The cleaned file is what reaches the model, not the original.
English, Spanish, and French in one interface
Ask in any of the three and the answer comes back in the same language. For Spanish speaking households this removes a step that usually involves a translator or a third party site. Coverage stops there, which is a real limit for anyone whose first language is something else.
Voice input and suggested questions
The microphone icon captures a spoken question, which helps when typing a long description of your circumstances is the hard part. Suggestions complete a question as you type and tolerate typos. Both features aim at the same problem: people often don't know how to phrase a government question.
Official images and HUD housing maps
Answers now include official images from federal agencies when a picture helps, each with a description and a link to the agency. Ask about affordable housing and the response maps HUD-assisted properties near your approximate area. Precise GPS location is never used, only a rough location.
Pros and cons
Pros
- Free with no ads, no account, and no sign in, so there's no barrier before a first question.
- Every answer carries source links, which makes verification fast and keeps the tool honest about where a claim came from.
- Privacy is handled in the browser: personal details get flagged before sending, chats aren't stored, and feedback is anonymous.
- It works from a phone browser with no app to download, and voice input covers the cases where typing is a hassle.
Cons
- You can't complete a transaction yet. Forms, applications, and renewals are scheduled for 2027, so anything that needs a submission still routes you to an agency site.
- Three languages is a narrow set for a country of this size, and there's no public roadmap for adding more.
- Conversations disappear when you leave the page, with some answers cached for up to two hours, so there's no saved history to return to unless you download the PDF summary.
Frequently asked questions
Yes. The service is free, has no ads, and doesn't require a subscription. It's operated by the U.S. General Services Administration, a federal agency, and the answers aren't influenced by advertisers.
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