Goodmeetings

Goodmeetings joins scheduled meetings and records them automatically, with rules for which events should be captured. Each recording comes back with a transcript, speaker identification by name, and playback that follows the text, so you can jump to the moment a prospect raised a concern. Recordings stay available for two years on the Professional plan and three years on Business.

Summaries are written in plain language and split into the topics discussed, the decisions made and the next steps. Action items can be assigned and pushed into your CRM, which is the part most teams notice first, because it removes a manual step from every call. You can also ask questions of a single meeting in natural language, for example what objections came up about price.

The analytics layer tracks talk time, topics and speaker balance across calls, and the dashboard can be filtered by rep, team or time window. Managers use it to spot patterns, like a rep who talks through the discovery questions or an account where sentiment drops after a pricing slide. Sentiment analysis and custom dashboards are listed as coming soon on the public plan comparison, so confirm what is live on your contract.

Inside a live call, the tool offers in-call support: natural language questions about the account, alerts when a key moment happens, and structured notes that build as the conversation moves. Screenshare analytics add a second layer by showing how a prospect reacted while a rep walked through a deck. This is the feature that separates Goodmeetings from a plain recorder, and it is also the one that takes the most getting used to.

One-click connections cover Salesforce, HubSpot, Zoom, Google Meet, Microsoft Teams, LeadSquared, DevRev and Slack. Push integration sends summaries, notes and action items into the CRM, while Slack and email notifications keep the account owner informed. Custom push mapping is part of the Business plan, which matters if your CRM has required fields that the default mapping does not fill.

Every recorded call lands in a searchable library with filters, tags, private and public playlists, and a preview that plays when you hover over a meeting. Managers can comment and tag teammates, share clips of a strong discovery or a handled objection, and build a library that new hires work through in their first month. Advanced search, folder organization and clip editing sit on the Business plan.