Jotform - Form, Sign & Survey

You assemble forms by dragging fields onto a canvas and see the final layout as you work. There are over 10,000 form templates for common jobs like registration, feedback, and orders, so most projects start from a working example instead of a blank page. The builder also supports conditional logic, which means a form can hide or reveal questions based on earlier answers.

Jotform's AI agents answer questions using the content you feed them, such as help docs or product details. Each plan sets a ceiling on active agents, monthly conversations, and voice call minutes, so an agent that handles customer chat runs within those limits. The free tier includes 5 active agents and 100 conversations a month, which is enough to test the idea before paying.

The form maker links payment fields to Stripe, PayPal, Square, and other processors, letting you charge for tickets, products, or services on the same form that collects the details. Jotform takes no cut of your sales, so your processor's normal fee is the only cost. Payment submissions count against your monthly quota, which matters if you sell steadily on the free or Bronze plan.

As e-signature software, Jotform turns a form into a signable document, so contracts, waivers, and consent forms can be signed in a browser without printing. You can build a PDF from the responses and send the finished file to the signer and your own records. Every plan includes a monthly limit on signed documents, starting at 10 on the free tier.

This survey builder also runs workflows. They connect the moment a submission arrives to the actions that should follow. You can send a confirmation email, push the data into a CRM, assign a task to a teammate, or route an approval to a manager. This cuts the manual work of moving responses between tools and keeps everything in one place.

The Jotform mobile app captures GPS location, scans QR codes and barcodes, records voice notes, and takes photos as part of a submission. Offline mode stores entries on the device and syncs them once you're back online, which helps staff working in buildings with poor signal. Kiosk mode locks the app to a single form for shared devices at events.

Jotform connects to over 100 tools, including Google Sheets, Slack, Salesforce, Mailchimp, and Zapier. A form can drop a new row into a spreadsheet, post a Slack message, or trigger a Zap the second someone submits it. For teams already living in one of those apps, this saves copying data by hand.

Jotform offers a documented API so developers can create forms, pull submissions, and manage accounts from their own code. This suits teams that want to embed form building inside an internal tool or sync responses into a custom system. Access is available across plans, with rate limits tied to the account level.