Kipps AI
Kipps.AI · Chatbot
Kipps.AI is a no-code platform for building AI voice, WhatsApp, and website chat agents that qualify leads, book appointments, and answer customers around the clock.
About Kipps AI
What Is Kipps.AI
Kipps.AI is a no-code AI agent platform for building assistants that talk to customers by phone, on WhatsApp, and on a website. You describe the job, point the agent at your own documents, and publish it to the channels where your customers already are. The company is based in Udaipur, India, and sells the same core agent under three product names: AI Voice Agent, AI Chat Agent, and WhatsApp AI Agent.
The problem it solves is scattered channels. A small business often runs a website chat widget, a separate WhatsApp setup, and a phone line that nobody staffs after hours, and each one learns the business from scratch. Kipps.AI keeps one agent behind all three, plus a unified inbox that pulls WhatsApp, web chat, SMS, voice, and email into a single workspace. The platform targets teams that want to automate AI customer support and lead intake without hiring developers.
The limits matter before you commit. Almost everything runs on credits, so a busy agent burns them faster than a flat subscription suggests. The starter plan deletes agents after 14 days of inactivity, which is fine for testing but not for a quietly parked project. And the cheapest plans give you the weaker models, so reply quality on hard questions improves as you pay more.
Getting Started
- Sign up at kipps.ai. New accounts get free credits, so you can test voice, chat, and WhatsApp without a card.
- Create an agent and describe what it should do, then connect a data source such as a PDF, a website URL, a Notion page, or plain text.
- Pick the channel: embed the website chatbot with a snippet, link a WhatsApp Business number, or set up a voice agent with a phone number.
- Run test conversations to check tone, answers, and handoff rules, then adjust the training data or the script.
- Go live and watch the inbox. Add credits so the agent keeps answering, and route tough conversations to a person.
Product Information
A quick look at Kipps AI's pricing, supported platforms, and performance.
Best for
The users, tasks, and scenarios where this tool fits best.
Users
- Small service businesses
- Sales and support teams
- Agencies and resellers
Tasks
- Qualifying inbound leads
- Booking appointments
- Answering repetitive support questions
- Running WhatsApp campaigns
Scenarios
- A dental practice that misses calls during procedures
- An e-commerce store handling order and shipping questions at night
- A real estate office fielding listing questions after hours
Key features
Three Agents on One Platform
Kipps.AI ships a voice agent for inbound and outbound calls, a chat agent for websites and apps, and a WhatsApp agent for the official Business API. All three draw on the same knowledge base and run from one dashboard, so a fix to an answer lands everywhere. You can start with one channel and add the others without rebuilding the agent.
No-Code Agent Builder
Agents are set up by describing the job and adding sources, not by writing code. You can build a bot from PDF documents, website links, Notion pages, and plain text, then test it before it goes live. The site lists compatibility with common builders such as GoDaddy, WordPress, and Wix, so the website chatbot drops in without a developer.
Voice Agent With Natural Conversation
The voice agent handles both incoming and outgoing calls, qualifying leads, booking appointments, and answering FAQs in more than 50 languages. It understands intent instead of following a fixed phone menu, and it can route a call, send a follow-up message, trigger an API, or update your CRM while the caller is still on the line. When a call goes past what it can handle, it escalates to a person or a fallback workflow.
WhatsApp Agent With Broadcast Campaigns
The WhatsApp agent runs on the official WhatsApp Business API, using pre-approved templates so your number stays compliant during broadcasts. It reads incoming voice notes and replies with natural voice messages, not just text, and it keeps conversation history so it can handle open-ended questions rather than forcing a button menu. Personalized campaigns and automated follow-ups turn the list into a pipeline.
Unified Multichannel Inbox
As an omnichannel inbox, Kipps Inbox gathers WhatsApp, web chat, SMS, voice calls, and email into one workspace, with AI routing and auto-responses on top. A human can take over any conversation in one click, and the full history carries over so the customer never repeats themselves. For teams spread across channels, this is the part that keeps a busy day from turning into five separate queues.
Integrations, API, and Security
The platform connects to more than 50 tools, including CRMs, calendars, and messaging apps, and it can call any external API mid-conversation. You can also plug in your own AI provider keys, which the company says cuts usage cost by up to 90%. On the security side it reports SOC 2 Type II, ISO 27001, GDPR, and HIPAA-ready status, with enterprise SSO and role-based access on the higher plans.
Pros and cons
Pros
- One platform covers voice, WhatsApp, and website chat, so you maintain a single knowledge base instead of three separate bots.
- Setup is genuinely no-code: agents are built from documents and links, and the website widget installs on WordPress, Wix, and GoDaddy without a developer.
- The free plan and starter credits let you test voice, chat, and WhatsApp before paying, with no card required.
- Bringing your own AI provider keys can cut usage cost sharply, which matters on credit-heavy voice workflows.
- The unified inbox keeps five channels in one place, with one-click handoff and full history for the human agent.
Cons
- Pricing runs on credits, so heavy voice use can outrun a plan well before the billing period ends, and the sticker price hides that.
- The starter plan deletes agents after 14 days of inactivity, which punishes anyone who builds something and pauses.
- Cheaper plans give you the weaker models, so reply quality on complex requests drops until you move up.
- Credits can't be shared or transferred across organizations, so agencies running several clients have to fund each one separately.
Frequently asked questions
Kipps.AI builds AI agents that handle customer conversations by phone, on WhatsApp, and on a website. You give the agent a job and a set of sources, then publish it to the channels your customers use. Businesses use it to qualify leads, book appointments, answer support questions, and run WhatsApp campaigns without hiring more staff.
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