ngSurvey AI
Data Illusion · Productivity · Marketing
ngSurvey is on-premise survey software built around Artemis, an AI agent that drafts questionnaires, analyzes open text and turns results into reports inside your own servers.
About ngSurvey AI
What Is ngSurvey
ngSurvey is an enterprise survey platform from Data Illusion. You install it on your own infrastructure, whether that means Windows Server with IIS, a Linux box, Docker, Kubernetes, Azure or AWS. Survey data never leaves your environment, which is the main reason teams in regulated industries pick it over a hosted tool.
The AI layer is what separates this self-hosted survey platform from older systems. Artemis acts as a survey AI agent with three jobs: designing a questionnaire from a prompt, reading thousands of open-text answers, and assembling charts and executive summaries. A built-in MCP server lets you connect the platform to outside AI assistants and automation.
The tradeoffs are practical. There's no free license for the self-hosted edition, you need a database server and someone who can administer it, and the AI output still needs a human check before it reaches a board deck.
Getting Started
- Pick a deployment target (Windows, Linux, Docker, Azure or AWS) and request a license or the 14-day trial from sales.
- Install the package and connect a Microsoft SQL Server, Postgres, Oracle or MySQL database.
- Create your first survey with the drag-and-drop editor or ask Artemis to draft it from a description.
- Distribute by email, web link, SMS, WhatsApp or social, then let Artemis analyze responses and build the report.
Product Information
A quick look at ngSurvey AI's pricing, supported platforms, and performance.
Best for
The users, tasks, and scenarios where this tool fits best.
Users
- Customer experience teams
- HR and employee research groups
- Research agencies
Tasks
- Drafting a questionnaire from a short brief
- Reading open-ended answers
- Tracking satisfaction over time
- Collecting data in low-connectivity settings
Scenarios
- Regulated industries such as healthcare, finance or public sector work, where survey data can't sit on an outside vendor's cloud.
- Large enterprises that need Active Directory, SAML or LDAP single sign-on and a white-label admin area.
- Field research with tablets in places without reliable mobile data.
Key features
Artemis Survey Design From a Prompt
Describe the study in plain language and Artemis builds a working survey: pages, question types, branching and a theme. You can also paste an existing survey and ask for a review, then get suggestions on question clarity, length and drop-off risk. It's the fastest part of the product. Even so, the first draft almost always needs edits before launch.
Open-Text Analysis at Scale
Artemis reads thousands of free-text comments in multiple languages at once. It categorizes responses, extracts topics and measures sentiment, then points to the themes driving satisfaction or frustration. For teams that used to code comments by hand, this is where most of the time savings show up.
Prompt-Driven Reports and Charts
You can ask for a chart, a CSV export or a summary inside the prompt window instead of hunting through a reporting menu. Outputs can be reused in the standard ngSurvey dashboards, so the AI layer adds to existing reporting rather than replacing it.
On-Premise Deployment and Data Sovereignty
Every edition runs inside your infrastructure. Packages exist for Windows Server with IIS, Linux with deployment scripts, all-in-one Docker, Kubernetes for high availability, Azure web apps and AWS EC2 or Lightsail. Because the database sits behind your firewall, access control follows your own directory policies.
Multi-Channel Distribution and Offline Collection
Surveys go out by email, web link and SMS, with an optional WhatsApp add-on for chat-style interviews. Offline data collection covers field work, and the designer supports 25 or more question types, from NPS and conjoint to signature pads and file upload.
Enterprise Controls and Integrations
The platform ships with multi-tenancy, white-label administration, SAML, OpenID, LDAP and Microsoft Entra SSO, plus REST-based answer lists that read from SQL Server, Oracle, MySQL or Postgres tables. An MCP server connects the survey AI agent to external assistants, which matters if your team already automates work through chat tools.
Pros and cons
Pros
- Survey data stays on your own servers, which simplifies GDPR and sector-specific compliance reviews.
- Artemis cuts the time between closing a survey and having a readable summary from days to hours.
- More than 25 question types and full skip logic cover most research designs without custom code.
- Multi-language surveys with auto translation and exportable translation files suit cross-border programs.
- Broad deployment options and directory-based SSO fit existing enterprise infrastructure.
Cons
- The self-hosted edition has no free tier, only a 14-day trial, so you can't run a long pilot without buying.
- You need a supported database server and someone to patch and back it up, which is real ongoing work.
- Enterprise pricing comes as a quote, so budget planning takes a sales conversation rather than a published rate card.
- AI drafts and summaries are a starting point, and unchecked output can misread sarcasm or mixed-language answers.
Frequently asked questions
It's on-premise. The software runs inside your own infrastructure or private cloud, and the survey database stays on your servers.
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