ticketbro
ticketbro GmbH · Productivity
ticketbro is a mobile-first booking and ticketing system for leisure venues and service businesses. Providers build a shop in minutes, generate listings with AI, and pay an 8% fee per booking.
About ticketbro
What Is ticketbro
ticketbro is an AI booking system built around a phone app. ticketbro GmbH, based in Munich, launched it in 2020 for the businesses that conventional online booking software tends to skip, among them indoor playgrounds, trampoline parks, museums, pools, and one-person service outfits. You set up a shop from the mobile booking app, list tickets and appointments, and sell them through a public page customers reach from a link in your social bio.
The pitch is speed. The company says a shop goes live in about five minutes, and that claim holds up for basic setups. You don't need a website, a developer, or a sales call. The same app handles the operations side: who works today, how many spots are left in the toddler area, and how much you sold last week.
The limits matter as much as the features. ticketbro charges nothing monthly but takes 8% of every booking, and that model can eat into margins on high-volume, low-price tickets. Custom roles, which you'd want for bigger staffs, were still listed as coming soon on the official site. There's no public developer API, so plan on using the app and the web dashboard rather than wiring ticketbro into your own systems.
Getting Started
- Download the ticketbro app or open the web account page. Sign up with an email, no credit card needed, and name your shop.
- Describe your business and let the AI assistant draft product descriptions, then adjust the wording so it matches how you talk to customers.
- Add your offers: set ticket types, price variations, time slots, and capacity limits for each area or resource.
- Upload a profile picture and banner, invite staff by email, and pick a role for each person.
- Share your shop link on social media, in your bio, or on a QR code, and start taking paid bookings.
Product Information
A quick look at ticketbro's pricing, supported platforms, and performance.
Best for
The users, tasks, and scenarios where this tool fits best.
Users
- Indoor playground and trampoline park operators
- Solo service providers such as trainers, course instructors, and nail artists
- Small venue teams with up to a handful of staff
Tasks
- Selling timed entry tickets
- Handling group and family tickets
- Getting structured listings written fast
- Tracking courts, rooms, and equipment
Scenarios
- Opening a seasonal venue in a weekend
- Taking bookings primarily from social media
- Running a venue with distinct zones
Key features
AI Generated Product Descriptions
The AI assistant reads the business details you enter and writes initial product descriptions for your offers. The idea is to skip the blank page during setup. The output reads like standard marketing copy, so most providers adjust the tone and add the specifics that only they know, such as age limits or what to bring.
Capacity and Resource Management
You divide a venue into areas, each with its own capacity, and track resources like courts, themed rooms, or equipment against bookings. Counts update in real time, which matters on the busiest days of the year. A pool operator can cap the sauna separately from the main pool, and a tennis club sees which courts are free without walking over.
Ticket Groups and Price Variations
Ticket types live in groups, so a shop doesn't repeat the same offer six times with different names. Within a group you can set reduced prices for students and seniors, change rates by season, and add early bird or happy hour windows. Group tickets bundle adult and child prices into single family offers. Customers see the price difference clearly instead of guessing which option fits.
Team Roles and Permissions
Staff join by email invitation, and each person gets one of three roles. Owners see everything including financials, admins see everything except money, and employees get restricted access often tied to one facility. The separation is enough for a small venue. Custom roles, such as a security guard with scan-only access, were still marked coming soon on the official site.
Custom Shop With Media
Each shop carries a profile picture and banner, and every offer can include images. You upload straight from the phone, so the page looks presentable in a few minutes. Better photos and accurate images also cut down on the wrong bookings that come from customers guessing what they're buying.
Memberships and Multi-Venue Support
Providers can sell memberships with their own rates and perks, and the system tracks renewals, payments, and usage. Larger operators can run several locations from one account, handling bookings, staff, and memberships per venue. For trampoline parks, the official packages put multi-venue support and cash register integration in the higher monthly option.
Digital Waivers and Payment Integration
Safety forms can be signed online before a visitor arrives, and the system keeps a record of who signed. For venues with a physical register, ticketbro connects a third-party cash register so online and in-person transactions land in the same reporting. It's the difference between an online booking software license and a proper ticket sales platform that runs the front desk.
Pros and cons
Pros
- No monthly fee on the standard plans. You pay 8% per transaction, and you can pass all or part of that fee to the customer.
- Setup is genuinely quick. A small shop can go live from the phone app in minutes, without a website or developer.
- Capacity tracking by area and resource keeps venues from overselling a zone on peak days.
- AI drafting speeds up the least enjoyable part of opening a shop, which is writing every product description from scratch.
- No minimum contract, so a seasonal venue can use it for a few months and stop.
Cons
- The 8% fee adds up fast on high volume. A venue taking six figures monthly pays thousands in fees, more than most flat-fee systems charge.
- Custom team roles and some advanced features were still marked coming soon. Bigger venues may hit the limit of three fixed roles.
- There's no public API or developer documentation, so you can't integrate ticketbro into your own booking flow or app.
- Core operations depend on the mobile app. If your front desk staff prefer a desktop terminal, the web dashboard feels secondary.
Frequently asked questions
ticketbro is an online booking and ticketing system for leisure venues and service businesses. Providers create a shop, list tickets or appointments, set capacity limits, and take paid bookings from a mobile app or a shared link. Indoor playgrounds, trampoline parks, pools, and independent trainers are the main users.
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