Vorsto AI

You build an agent by filling in fields, not by writing code. Give it a name, describe what it's meant for and set what it can and can't do, and the agent starts answering. For anyone who has priced custom AI work, that's the draw: setup takes minutes, not weeks, and the barrier that usually stalls small teams disappears. When you need more, you add functions on top without leaving the same screen.

An agent can do more than talk. You define functions with a name, a description, an API and parameters, and the agent calls your system to send or fetch data. You can chain several functions to run a whole flow, like checking stock, placing an order and confirming it. Each function can hit its own API, so an agent can touch many systems inside one conversation. Functions run on text output, and long-running ones report back through a webhook.

You choose how the agent answers. Text is the natural fit for conversations with people. JSON is for software: you configure it to a fixed shape, so your app always gets predictable data to act on. That split matters when an agent sits between a customer and a booking or checkout system, where a stray sentence would break the handoff.

Every agent can be wired into your own software. You generate an API key from the console under settings and pass it in an x-auth-key header. Long-running function responses go to a webhook URL you set, while quick ones come back in the API call itself. IP whitelisting lets you restrict access to known addresses, which suits teams with tighter security rules.

On the enterprise tier, agents can run on external models from top providers, with OpenAI's GPT family and Google's Gemini both supported. You bring your own API key for the model and manage token usage on that provider's dashboard, so costs stay visible where you already track them. Smaller teams use Vorsto's default engine unless they upgrade.

One agent answers where your customers already are: WhatsApp, Instagram, web chat, voice, email and SMS. On Instagram it replies to DMs and comments and flags likely leads. On WhatsApp it runs instant replies around the clock through the WhatsApp Business API. Web chat adds guided help and product recommendations with images, and voice adds a menu, speech recognition and call recording. Replies keep your brand voice across all of them.

The platform wraps the agents in the tools a business runs on. A console sits over sales, service and support with sentiment tracking and revenue forecasts. A retail point of sale handles checkout, upselling and loyalty in person. An online store adds AI product recommendations, chat and SMS integration and campaign automation, and unified ordering pulls online and in-store orders into one flow with delivery tracking.