Chikka.ai

Chikka.ai

Chikka · Marketing

Chikka.ai is an AI research workspace that runs human-led or AI-hosted voice interviews, transcribes them in 100+ languages, and turns conversations into decision-ready reports.

Interface preview of Chikka.ai

About Chikka.ai

What Is Chikka.ai

Chikka.ai is a qualitative research platform built for teams that want to collect and understand customer conversations without drowning in scattered files. Think of it as a voice interview tool sitting on top of a full research workflow. It puts interview design, recordings, transcripts, and analysis into one project-based workspace, so you move from a question to a report without switching between six tools.

Most qualitative studies fall apart at the middle: someone records a call, someone else cleans the transcript, and the actual thinking happens much later, if at all. Chikka.ai targets that gap. It handles both researcher-led conversations and AI-hosted ones through an assistant called Ava, then keeps everything searchable and linkable to its source.

The catch is that this is a premium tool. The free tier is a trial-sized sampler with hard caps on projects and interviews, and serious use starts at $59 a month. There's also no public API, so you can't wire it into a custom pipeline.

Getting Started

  1. Sign up at chikka.ai with an email or a Google account.
  2. Create a project and either upload existing audio, video, transcripts, or Excel files, or generate a discussion guide with the AI guide builder.
  3. Launch an AI-hosted interview that Ava runs, or record a researcher-led session and let the Live Co-Pilot suggest follow-up probes in real time.
  4. Review the transcript with speaker labels and timestamps, then apply smart labels or cross-conversation themes.
  5. Generate a report from a template or a custom structure, and export or share it with your team.

Product Information

A quick look at Chikka.ai's pricing, supported platforms, and performance.

Free PlanYes
Paid Plans$0 - $15,000/yr
PlatformWeb
DeveloperChikka
CategoryMarketing
Release DateMar 2025
Latest UpdatedOct 2025
Website VisitsN/A
Website Global Rank10M
API AvailabilityNo

Best for

The users, tasks, and scenarios where this tool fits best.

Users

  • Product and UX researchers
  • Independent consultants and freelance researchers
  • Market research and insights agencies

Tasks

  • Running customer discovery interviews
  • Analyzing existing research files
  • Comparing insights across markets
  • Turning findings into a shareable report

Scenarios

  • A startup validating a new feature before building it
  • An agency delivering a multi-market study on a deadline
  • An internal team sifting through old recordings

Key features

AI-Hosted Interviews With Ava

Ava is the platform's AI interviewer. She runs a voice conversation that follows your discussion guide, asks natural follow-up questions, and works with respondents through a URL or QR code. Each exchange is recorded and transcribed automatically. Interviews come in a standard 20-minute block on paid plans, so long sessions cost more toward your monthly allowance.

Researcher-Led Capture With Live Co-Pilot

For teams that keep a human in the chair, the Live Co-Pilot tracks the conversation while you talk. It follows your guide, watches pacing, flags emotional cues and contradictions, and suggests sharper probe questions as the interview unfolds. That means you can adjust on the fly instead of noticing the gap in review.

Multilingual Transcription

The platform transcribes in over 100 languages and adds speaker identification, timestamps, and side-by-side translation. You get structured transcripts that let teams compare what respondents said in different markets without flattening the language into a single version.

Smart Labels And Cross-Conversation Themes

Smart labels and theme detection work across every conversation in a project, not just one transcript. The system groups recurring needs, pain points, motivations, and behavioral patterns, which is where the real insight usually sits. You can also chat with your data across all uploaded files.

Decision-Ready Reports

Chikka turns findings into polished insight reports, diagrams, and visualizations using built-in research templates or your own structure. Each report arrives faster because the data is already tagged and linked. Every claim stays backed by source evidence, so a stakeholder can trace a conclusion back to the moment a respondent said it.

Flexible Project Workspace

A single project holds interviews, meetings, recordings, videos, and documents together. Uploads go up to 500 MB per file on the Individual plan, and batch upload is supported. Zoom and Microsoft Teams integrations pull meetings straight into the workspace.

Pros and cons

Pros

  • Runs both AI-hosted and human-led interviews in one workspace, so you don't need two separate tools
  • Supports over 100 transcription languages with speaker labels and side-by-side translation
  • Cross-conversation themes and smart labels surface patterns that single-transcript review misses
  • Source-linked reports speed up the handoff from raw data to a shareable finding
  • Zoom and Microsoft Teams integrations keep meetings inside the same workflow

Cons

  • No public API, so you can't integrate Chikka into a custom research pipeline
  • The free plan allows three AI-hosted interviews total, which limits real testing before you pay
  • Interviews longer than 20 minutes count as two or more toward your monthly allowance
  • The Individual plan caps AI-hosted interviews at 10 per month, and top-ups cost $99.90 per 10

Frequently asked questions

Chikka.ai collects and analyzes customer conversations. You can run AI-hosted or researcher-led interviews, transcribe them, label themes across conversations, and turn the results into reports.