Fireflies: AI notetaker
Fireflies.ai Corp · Productivity
Fireflies is an AI notetaker that joins your video calls, records them, and turns the conversation into a searchable transcript and a written summary. It handles meeting transcription across Zoom, Google Meet, Microsoft Teams, and similar platforms, plus in-person conversations through its mobile app and uploaded audio files. Teams use it to stop writing notes by hand and to keep AI meeting notes that record what was decided and who agreed to what.
About Fireflies: AI notetaker
What Is Fireflies
Fireflies is an AI meeting assistant built by Fireflies.ai Corp. You connect your calendar, and a bot joins your scheduled calls, records the audio and video, and produces a transcript with speaker labels. From there it writes a summary, pulls out action items, and indexes everything so you can search it later.
The core problem it solves is memory. Most people leave an hour-long call remembering a few talking points and forgetting the rest. Follow-up notes get written days later, or never. Fireflies gives every conversation a written record you can search and share. That matters most for sales calls, user research interviews, and recurring team meetings.
The limits are practical, not technical. Consent is the real constraint. Letting a recording bot into a call needs everyone's agreement in plenty of places, and companies in regulated industries often restrict recording outright. There's another cost too, one that's easy to miss. Somewhere around the tenth meeting of the day, inboxes fill up faster than they used to.
Getting Started
- Sign up at fireflies.ai with a Google or Microsoft account, then connect your calendar so Fireflies knows which meetings to join.
- Set your preferences, such as which meetings the notetaker should auto-join and what your summary template should look like.
- Let the notetaker attend a scheduled meeting, or invite [email protected] directly. For in-person conversations, open the Fireflies app on Android or iOS and record the room through your phone instead of waiting for a calendar invite that will never arrive.
- Open the meeting afterward to read the transcript, the summary, and the action items. Ask the built-in assistant a question if you need a specific detail.
- Push the notes to your CRM, Slack, or project tool, or download the transcript as a file.
Product Information
A quick look at Fireflies: AI notetaker's pricing, supported platforms, and performance.
Best for
The users, tasks, and scenarios where this tool fits best.
Users
- Sales teams
- Recruiters and hiring managers
- Product and user research teams
- Project managers and team leads
- Students and journalists
Tasks
- Turning a one-hour call into notes
- Finding a specific decision from months ago
- Writing follow-up emails
- Filling in CRM records
- Reviewing a batch of interviews
Scenarios
- Back-to-back sales calls where you can't take notes and talk at the same time
- Recurring weekly standups
- In-person client meetings or lectures
- Onboarding and training sessions
- Vendor or partnership negotiations
Key features
Automatic Recording and Transcription
Fireflies joins scheduled meetings from your calendar and records them without manual input. It produces a transcript with speaker names, and the company says its transcription runs at roughly 95% accuracy. Meeting transcription also works on uploaded audio and video files. The real value is simpler than the feature list suggests: you don't have to click record at the start of every call, and you get a text version of the meeting whether or not anyone remembered to save it.
AI Summaries With Action Items
After each meeting, Fireflies writes a summary covering the main points, decisions, and assigned tasks. You can pick a template that matches your meeting type, so a sales call and a standup don't get the same shape of notes. Action items can be pushed into task managers, which is where the summary stops being a document and starts being a to-do list. That sync is the difference between notes you read once and notes you act on.
AskFred and Meeting Search
AskFred is the assistant you query in plain language, something like "what did we decide about pricing last quarter?" Search reaches into past transcripts down to the sentence and timestamp, so you don't have to remember which meeting something came from. Ask a question. Get the moment it was said. It's the feature that changes Fireflies from a recorder into something closer to a searchable memory, and it's the one capability that no amount of manual note-taking can really replace.
Conversation Intelligence and Analytics
Fireflies tracks speaking time per participant, detects sentiment and key topics, and surfaces talk-time patterns across calls. Sales managers use this to spot whether a rep is talking too much on discovery calls. Want to know how much you dominate the room? The analytics answer that. This side of the product leans toward team use, and a solo user won't get much out of it.
200+ AI Skills and Integrations
AI Skills are one-click add-ons that extract specific things from meetings, like scoring a candidate or drafting a follow-up email. Fireflies also connects with CRM platforms, project tools, Slack, and an ATS for hiring workflows. The practical effect is simple. Meeting notes flow into the tools where work already happens.
Mobile, Desktop, and Chrome Recording
Fireflies works as an Android app, an iOS app, a desktop app, and a Chrome extension. The mobile app records in-person conversations. The Chrome extension captures Google Meet calls without placing a bot in the meeting. The desktop app covers calls that run outside a browser. Between the four, there's rarely a conversation you can't capture.
API and Dialer Support
Fireflies offers API access for teams that want to pull transcripts and summaries into their own systems, and it can process calls from dialers like Aircall and RingCentral. This is the path for anyone whose conversations don't live inside a standard video platform.
Enterprise Security and Compliance
Fireflies holds SOC 2 Type II, GDPR, and HIPAA compliance, and offers SSO, SCIM, audit logs, private storage, and custom data retention on higher plans. Zero Data Retention means your meeting data isn't used for AI training. These controls matter if you work in healthcare, finance, or anything with a legal review process.
Pros and cons
Pros
- Works across Zoom, Google Meet, Teams, Webex, and dialers instead of locking you into one platform.
- Transcripts in 100+ languages. Auto language detection handles the switch between meetings.
- Search reaches sentence and timestamp level, so old decisions stay findable. Not by meeting title. By the actual sentence.
- Free plan covers unlimited transcription. Good for testing before you pay.
- Mobile app records in-person conversations, not just online calls.
Cons
- The free plan stores only 400 minutes of recording per team, which a small group can fill in a few weeks.
- Recording limits per meeting run from 2 hours on the free tier up to 4 hours on the paid tiers, so a long workshop or training session can get cut off mid-sentence before you've heard the conclusion you were waiting for.
- Real-time accuracy drops in meetings with heavy accents, crosstalk, or poor audio, and you'll need to fix names and terms by hand.
- Some users report glitchy recordings and slow support in recent app store reviews.
- Getting value from analytics, CRM sync, and shared channels requires the team to adopt it together. One person using it isn't enough.
Frequently asked questions
Fireflies records your meetings, transcribes them, and writes a summary with action items. You search those transcripts later, and you can push the notes into tools like Salesforce, HubSpot, or Slack. It handles both online calls and, through the mobile app, in-person conversations.
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